Paper Used on the Prints?
We use Hahnemuhle Photo Rag paper and employ the Giclee printing method. This 100% cotton paper produces vibrant colours, deep blacks, sharp contrasts, and impeccable detail reproduction. It's designed for Fine Art applications and is age-resistant.

Available Print Sizes?
Our prints come in three sizes: A3, A2, and A1. Contact us for other size options, including smaller and larger prints.

Limited Prints?
Yes, each print is limited to 100 copies, with 25-50 prints per size. All prints are personally signed and numbered.

All delivery is free.

UK Delivery Options?
We use Royal Mail Tracked for UK orders, and you'll get email/SMS updates on delivery dates.

International Delivery Options?
We choose couriers for international orders based on availability and provide tracking info after shipping.

Tracking My Order?
Expect an email with tracking details after your order ships. If there are delays, wait 48 hours or contact us.

Delivery Times?
UK: 2 - 4 business days. International: 4 - 22 days. You'll receive a tracking number for updates.

Where's My Order?
Use your tracking number to monitor updates. If no progress in 48 hours, contact us.

Still Waiting for My Order?
Be patient, especially during busy times. If it's delayed, let us know, and we'll help.

Delivered But Not Received?
Check with neighbours and safe spots. No card left? Email us for assistance.

Shipping Destinations?
We ship to various countries, including the UK, US, Canada, and more. Additional destinations may be added later.

Returns Policy?
We offer a 30-day money-back guarantee on undamaged prints and originals. Return shipping not covered. Details in our Returns policy.

Refund Timing?
Once we get your return and check it, expect a refund within 7 business days.

Order Cancellation?
You can cancel pre-dispatch orders by emailing us.

Payment Methods?
We accept credit/debit cards, Apple Pay, and Google Pay. Secure payments. Some banks may need extra authentication.

Payment Issues?
Contact us for help with payment errors. International Banking Charges may apply in certain cases.

Order Cancellation?
To cancel your order, email us at deano@deanohewitts.com as soon as possible.

No Confirmation Email?
Check your email's 'junk' or 'spam' folder for the confirmation email. Mark it as 'not junk or spam' to receive future emails. If not found, contact us at deano@deanohewitts.com.

Wrong Order?
Apologies for the mix-up. Email us at deano@deanohewitts.com with details, and a photo of the incorrect item would be helpful.

Received a Faulty Item?
Sorry for the inconvenience. Contact us at deano@deanohewitts.com with details, and include a photo of the damaged item if possible.